Full job brief

Financial Debt Recovery Ltd. is a leading player in the credit management needs of businesses focused on accounts receivable collection and debt redemption services.

We are currently experiencing rapid growth and development in our Montreal location and are recruiting dedicated individuals for full-time, daytime positions where employees are motivated and encouraged to perform within our team. The ideal candidate is a punctual, charismatic, energetic, positive, motivated person, eager to learn and who believes in the need to provide the best service and excellent results.

We offer comprehensive and paid training, a competitive base salary, a generous bonus plan and benefits.

Job brief

- Make incoming and outgoing calls, focus on negotiation, update customer information and answer their questions.

- Ensure compliance with the company's procedures and policies

- Proactively monitor and investigate accounts to find relevant information to facilitate collection

- Identify cases requiring special treatment according to the company's criteria

- Maintain a clean and safe working environment

- Ensure that recovery objectives/targets are met

Qualifications

- Must be bilingual (English and French)

- Strong negotiation and customer service skills

- Detail-oriented, organized, efficient and able to multitask in a rapidly changing environment

- Excellent attendance

- Experience in sales and/or collection is an asset

- Must be 19 years of age or older

Benefits

- A competitive salary, paid training and a bonus structure

- Monthly contests and recognition: awards, travel, awards, employee appreciation and bonuses

- Group benefits (health, life, dental insurance plan - for full-time employees)

- Opportunities for advancement and promotion

If you have an eye for detail, strong communication skills and the ability to multitask, we want to meet you!

Thank you for your application, only qualified candidates will be contacted.

We are an open employer and are committed to building a diverse workforce. All qualified candidates are encouraged to apply.

COVID-19 Considerations:

Our goal is to contribute to the health of our employees. We have put in place several measures to ensure a safe working environment.

Type of employment: Full-time

Salary: $18.46 to $23.08 per hour

Working hours:

Monday to Friday

Types of additional payroll:

Commissions
Retention premium
Premiums

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