Position: Convenience Store (C Store)Manager
Reporting to : Co-op General Manager
Position Summary:
Reporting to the General Manager, the Convenience Store Manager will be responsible for the management of the Co-op’s convenience store. The Manager will be responsible for assisting in overseeing and managing the day-to-day operations of the Co-operative. Key accountabilities include managing on a day-to-day basis the convenience store; supervision of staff, training and development of local staff, achieving specific financial performance targets of the convenience store, and providing excellent member service. A principal objective is to ensure that all the local staff are thoroughly trained in their areas of responsibility.
Duties and Responsibilities:
- To assist General Manager in all aspects of the management of the convenience store.
- To work closely with GM in sharing information and expertise so that the General Manager understands all aspects of the convenience store business.
- To manage on a day-to-day basis the convenience store by:
- Order inventory when required to ensure appropriate product levels and assortment;
- Ensure inventory counts and plan an organized system for receiving of stock;
- Provide top quality customer service by ensuring Co-op Members and customers receive a positive, pleasant shopping/service experience;
- Ensure the convenience store operates in a safe, professional manner at all times and that all regulations and legislated standards are adhered to;
- To assist the General Manager in the public relations and communications of the association.
- To assist in the control of the convenience store by supervising sales, purchases and services
- To prepare reports when requested by the General Manager
- To assist in the control and supervision of operation and personnel policies of the association as it relates to the convenience store
- To schedule and supervise staff to ensure proper service is provided and financial targets are achieved.
- To assist the General Manager in all human resource matters concerning hiring, training, appraising, promoting, demoting or firing of Co-operative employees in the convenience store.
- As part of the management team of the Co-op, this position has irregular hours of work. Work scheduled will be based on the needs and requirements of the membership and the unique nature of the Co-operative’s business environment
- To perform other duties as required for the proper management of the association
Qualifications Required:
- Retail management experience in food and non-food operations.
- Knowledge and experience in a computerized environment, including the operation and administration of Point of Sale (POS) computer systems.
- Proficient in office software packages including word processing, spreadsheets, etc.
- Strong financial management skills including the ability to review and analyze financial statements.
- Ability to manage inventory levels, order stock and price products to achieve gross margin targets;
- Excellent people management skills including the ability to recruit, hire, train, motivate, evaluate, correct, develop, and increase staff performance in a cross-cultural environment.
- Strong oral and written communication skills.
- The ability to speak and write Inuktitut would be considered a definite asset
- Safe Food Handling Training
- Valid Drivers Licence