Canadian Hadassah-WIZO (CHW), a not-for-profit, non-political, non-partisan national network of dedicated volunteers and professionals who strongly believe that the advancement of childcare, education, healthcare, and women's issues transcends politics, religion, and national boundaries.
CHW passionately supports programs and services for Children, Healthcare, and Women in Israel and Canada.
Development and Data Management Office Assistant has the primary responsibility of the day-to-day processing of tribute/holiday/memorial card program and a secondary responsibility of supporting donor gift processing including gift acknowledgement letters. This position reports to the Director, Finance & Operations with a dotted line reporting to the Director, Donor Relations, Community Engagement and Outreach.
Qualifications Required:
• Minimum 2 years of fundraising experience having worked in not-for-profit sector
• Knowledge and familiarity with Raiser's Edge,
• Must be proficient in Microsoft Excel, Microsoft Word, Outlook, SharePoint, and Google Drive
• Ability to exercise discretion and maintain confidentiality.
• Ability to positively represent CHW to external constituents in both verbal and written communications.
• Strong attention to detail required
• Ability to create and maintain spreadsheets
• Excellent telephone and e-mail etiquette and strong ability to communicate
• Professional character that is consistent, capable, reliable, well-organized, flexible, personable, and can maintain composure in a changing and growing environment.
Key responsibilities:
Vancouver, Calgary, Montreal, and Toronto Office Donations, including all small and medium donor centres.
• Act as first point of contact for inbound calls
• Ordering and maintaining office supplies and cards
• Prepare and mail centre cards as required
• Update RE donor records for contact information, death notices etc.
• Support the Database Management Specialist as a back-up for RE data management
• Gift and acknowledgement processing as required
• Processing of all card orders, pledges and gifts for credit cards and cheques as required
• Merge and mail acknowledgment letters as required
• Donor follow-up – cc info, monthly renewals, etc.
• Manage the yahrzeit memorial program – sending annual reminder notices
• Track incoming planned gift intentions in RE, send acknowledgement letters for Legacy Circle membership/pins
• Prepare and file all correspondence and reports to RE as required
• Assist the finance team to generate tax receipts including production of replacement receipts, production of fiscal year-end and calendar year-end tax receipts (hard-copy and email) as required
• Respond to donor or volunteer inquires by telephone, e-mail, fax and any photocopy requests
• Respond to requests from donors and volunteers
• Update database with donor information, address changes, memorial notices
• Follow up invalid credit card numbers or other donation issues to assist Director, Finance and Operations as required
• Process returned mail and research new addresses to update database
• Maintain supply of pamphlets/brochures, campaign materials, correspondence/files, stationery supplies, tribute/holiday/memorial cards
• Open, date-stamp and sort all incoming mail
• Other duties when required
Competitive employee health & dental Benefits Two weeks’ vacation, plus all statutory and Jewish Holidays for which the office is closed.
The successful incumbent will be required to work in the Toronto office.
TO APPLY:
• Please send your resume and a cover letter addressed to Hiring Manager,
careers@chw.ca by Friday, April 15, 2022.
We thank all applicants for applying, however, only qualified candidates selected for an interview will be contacted.