Position: Sales Associate
Company: Serena Immigration Services Inc.
Location: Varies
Job Type: Full-time, Permanent
Serena Immigration Services Inc., is a Canadian Immigration Services business. We assist clients all across the globe for various Canadian Immigration applications. We provide consultation, documents review services and various other services to our clients.
Responsibilities include:
• Provide customers with excellent customer service by assisting clients with locating services and providing service overview.
• Process sales transactions and maintaining transaction records, as and when required.
• Offer a high standard customer service and outstanding shopping experience.
• Develop long lasting customer relationships.
• Reach company’s sales objectives.
• Apply company policies and procedures.
• Support company’s internal training.
• Adhere by College of Immigration Consultant of Canada (CICC) guidelines and other requirements as per Canadian and provincial laws and regulations.
• Assist in opening new office locations.
• Support the promotion of services.
• Other related tasks, as assigned.
Skills and Qualifications
• 1-2 years of sales experience in an Immigration related business is a strong asset.
• Minimum High school diploma or equivalent preferred.
• Ability to work both independently and as part of a team.
• Excellent problem solving, attention to detail and organizational skills.
• Proven ability to achieve sales targets.
• Excellent communication skills (written and verbal) and numeracy.
• Extensive knowledge in computer, including Microsoft Office Suite, Access Database and CRM databases.
• Ability to work flexible hours, including days, evenings, weekends and holidays, if and when needed.
As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by on a case-by-case basis.
Compensation: To attract the best candidate.
Schedule: Varies as per location