Job Title: Live-in Resident Manager
Classification: Permanent, Full-Time - amazing benefits including 60% off your rent!
Location: Calgary, Alberta
Starting Rate: $4,000.00+ per month (depending on experience)
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Boardwalk strives to provide quality apartments for rent and exceptional service. We believe the Boardwalk community is built on love. Our Resident Members feel at home in their apartment and have a very real sense of belonging.
To continue providing exceptional service to our Resident Members, we are looking for a Live-in Resident Manager to join our Team!
The successful candidate must have customer service & sales experience. Property management experience is considered an asset. Post-secondary education is required.
You must love people, be versatile, be hands-on with cleaning and maintenance tasks, and take ownership of the site.
We also require you to have a valid Class 5 Driver’s Licence and your own reliable vehicle.
This is a permanent position with guaranteed full-time hours. We offer amazing benefits including a 60% rental discount, RRSP match, health & dental benefits, fitness reimbursement and more!
Your Job Responsibilities include:
- Scheduled office hours and on-call duties (excluding scheduled days off)
- Successful applicants must have a flexible schedule and be available to respond to all on-call needs outside of regular business hours
- On-call requirements include but are not limited to: answering calls, showing suites, responding to emergencies, attending to after-hours complaints such as noise complaints, cleaning duties, maintaining building quality standards, etc.
- Ensure daily communication with all site Associates
- Collect rent and follow up on defaults
- Ensure vacancy (minimized) and budget (meet or exceed on net operating income) are all realized for each site by effective resident service to potential and existing customers
- Inspections of vacant and upcoming suites
- Lease and show suites
- Ensure all rental enquires are answered within the guidelines provided
- Annual suite inspections
- Prepare and deliver bank deposits
- Administrative duties including processing paperwork for site and other Associates
- Ensure contractors arrive as per scheduled timelines and complete their work as preconditions of the contract
- Ensure proper and accurate inventory management
Experience and Educational Requirements:
- 2 years Customer Service Experience required, sales experience an asset
- Post-Secondary Education in related field
Additional Details:
- Vehicle required
- Valid driver license
- On call over time required
- Family building / pet building
Please visit our website for the full job description: https://www.bwalk.com/en-ca/careers/
Interested applicants are invited to submit a cover letter and resume.
We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Post-offer/Pre-employment Physical Testing where applicable.
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About the Company
Ready to shape the future of our communities? Come work with us and learn where doing what you love means never working a day in your life!
Deeply rooted in family spirit and humility, Boardwalk’s five core values of integrity, associates, teamwork, customer service and social responsibility are more than just words - they are a way of life. Coupled with our Golden Foundation of ‘treat others as you would like to be treated,’ ‘be good,’ ‘love community’ and ‘have fun,’ we believe in happiness and creating the most memorable experiences for both our Associates and Resident Members, continually looking for new and innovative ways to enhance and strengthen all our Boardwalk communities.
We hope these values speak to you as they speak so meaningfully to us!
As we continue to grow, we remain unwavering in our commitment to providing Resident Members with the best quality rental communities. This same commitment means Boardwalk is always seeking individuals who have a positive attitude, are energetic and passionate, self-driven, productive, have the capacity to deliver high-quality results and who believe in the power of teamwork.
Together, with you as part of our team, we will continue to create meaning every day for those who choose to call Boardwalk home.
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Diversity, Equity and Inclusion Commitment Statement
We are committed to attracting and retaining a diverse team that will honour and celebrate your experiences, perspectives and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity and gender expression.
Together, our communities strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.
We believe every Associate in our team enriches our diversity by exposing us to a broad range of values, customs and experience to better understand and engage with the world around us, identify challenges, so as to discover, design and deliver solutions together.