WHY CALMONT
At Calmont, you are more than just an employee, everyone is a respected and valued member of our team. We provide a supportive work environment which enables personal and professional growth. At Calmont, we believe in a healthy work-life balance.
ABOUT THE ROLE
Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. Calmont Truck Centre at our Edmonton location is currently accepting resumes from organized, team-oriented individuals who are looking for a career as a Parts Technician.
As a Parts Technician, you will manage and dispense parts inventories, including automotive and heavy duty. Other job duties will include, but are not limited to:
- Handling incoming parts inquiries from internal and external customers via phone, email or in person.
- Determining customer requirements and expectations in order to recommend specific products and solutions.
- Recommending alternate products based on cost, availability or specifications.
- Increasing sales and average order size by means of cross-selling, up-selling, add-on-sales and offering promotional sale items.
- Accurately processing customer transactions such as orders, quotes or returns.
- Maintaining accurate records of discussions or correspondence with customers.
- Performing weekly cycle counts as well as monthly and yearly inventory counts.
- Apply core standards to returns; classify cores according to vendor programs.
- Performing other related duties as assigned.
DESIRED SKILLS AND EXPERIENCE
- High School Diploma or GED.
- Minimum of 1-2 years related industry experience.
- Journeyman or senior apprentice preferred.
- Knowledge and experience with MS Word and Excel.
- Experience with a computerized inventory system (ADP) considered an asset.
- Strong customer service, troubleshooting and communication skills, with experience analyzing and resolving customer service and client issues.
- Self-starter with the ability to prioritize and organize workload.
- Excellent attention to detail with a sense of urgency to meet tight deadlines.
WHY YOU SHOULD APPLY
If you are an energetic and friendly individual who enjoys working in a fast-paced environment, then this may be the opportunity for you. We are offering a comprehensive compensation package along with a first class benefits package for the correct individual.