Repair Manager Career Opportunity
Ashley HomeStore is currently seeking a Repair Manager for our Surrey Distribution Centre located at 19225 25 Ave V3Z 3X1.
As a Repair Manager you will be responsible for supervising the repair shop team to ensure efficient and quality repair of customer’s product.
Ashley is committed to investing in our team members; we offer:
- Comprehensive benefits plan, educational assistance program and excellent employee discounts;
- Employer Sponsored Retirement Savings Plan;
- Career growth and continuous development;
- Respectful and family-oriented working environment with strong company values
- World class training programs;
- To work at one of Canada’s Best Managed Companies.
As a Repair Manager, you will:
- Be responsible for the activities, scheduling and work assignments for the In-Home and In-Shop Service Technicians, including performance evaluation, training, and counselling
- Liaise with Distribution, Transportation, Service and Repair Planning to determine workload requirements
- Understand, follow and ensure compliance with all safe work practices and rules, including leading the repair team in safety recognition and implementation with respect to all repair department processes and practices
- Assure compliance with all Company policies and procedures
- Direct subordinates and delegate tasks to ensure timely and quality service
- Coordinate in-shop repairs (including ship prep), and in-home service calls while achieving established monthly goals
- Maintain service vehicles and provide required documentation for defined maintenance program and insurance requirements
- Inventory Management
- Storage Location Maintenance
- Clearance Approval
- Product Movement
- Coordinate 3rd party repairs
- Oversee parts receiving and inspection
As a successful candidate you will have the following:
- Post-secondary education
- 3-5 years’ experience in the furniture industry, combined with supervisory experience
- Preferred: 5-7 years of furniture and/or appliance repair including upholstery, leather, case goods, motion, and/or appliance repairs.
- Able to create and maintain an environment that supports creative and innovative ways for employees to perform tasks or analyze present tasks
- Effective decision making and problem solving skills
- Ability to build high performing teams
- Ability to lead and measure self and others work
- Valid Class 5 driver’s license and clean driver’s abstract
- Excellent computer skills with a good working knowledge of Microsoft Office products and ability to learn in-house computer programs
- Flexible schedule requirements including evenings and Saturdays
- Some exposure to solvents
- Criminal Record Check required
Plan Your Future With Us!
Apply Now!
Ashley HomeStore welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.