Thorough cleaning of assigned guest rooms within allotted time adhering to Westin brand standards.
Changing bed linen and making beds.
Replacing used towels and other bathroom amenities, such as shampoo and soap.
Sweeping and mopping floors.
Dusting and polishing furniture.
Emptying trash containers.
Restocking beverages and food items in the minibar if required.
Organizing and stocking cleaning cart.
Maintaining proper use of cleaning supplies and equipment.
Reporting necessary maintenance items for repair to ensure a positive guest experience.
Exceeding guest expectations by responding in a professional manner to all guest inquiries and concerns.
Cleaning public areas and washrooms when needed.